Frequently Asked Questions
Questions before you book? Here are the answers to the ones we hear most. Don't see yours? Text Lynette at 251-232-5406. She's always happy to help.
Booking & Reservations
How do I book a cabin?
How do I book a cabin?
Choose a property, select your dates to see your total price, and complete checkout on our website.
What is the minimum stay?
What is the minimum stay?
Freedom Finder, Memory Maker and Helen Waldhaus have a 2-night minimum. Ridge Haven has a 3-night minimum. Longer minimum stays may apply during peak seasons and holidays. Check the availability calendar for your dates.
Can I book same-day or next-day?
Can I book same-day or next-day?
Sometimes, depending on the property and our cleaning schedule. Text or call us at 251-232-5406 to check last-minute availability.
Is there a discount for longer stays?
Is there a discount for longer stays?
Yes. All properties offer 10% off week-long stays. The discount is applied automatically when you select qualifying dates.
How do I hear about deals?
How do I hear about deals?
Join our email list through the giveaway form on our website. You'll get Lynette's local tips, first word when new dates open, and an entry in our 2-Night North Georgia Getaway giveaway.
Why should I book direct instead of Airbnb or VRBO?
Why should I book direct instead of Airbnb or VRBO?
Booking direct saves you 15% compared with booking sites, with no third-party service fees, and you deal directly with your host, Lynette.
Your Stay
What are check-in and checkout times?
What are check-in and checkout times?
Check-in is at 4:00 PM and checkout is at 10:00 AM.
Is there a minimum age requirement?
Is there a minimum age requirement?
All guests must be at least 25 years of age unless accompanied by a parent or guardian.
Is smoking or vaping allowed?
Is smoking or vaping allowed?
Smoking and vaping are not permitted inside any of our properties.
Choosing Your Property
Which properties have hot tubs?
Which properties have hot tubs?
Freedom Finder, Memory Maker and Ridge Haven each have a hot tub. Helen Waldhaus doesn't have one, but it has a game room, an outdoor playhouse and room for 10.
Are any of your properties dog-friendly?
Are any of your properties dog-friendly?
Freedom Finder and Memory Maker each welcome up to 2 potty-trained dogs, weighing 50 pounds or less per dog and up to date on vaccinations. There is a $100 pet fee per stay. Please include your dogs when booking. Helen Waldhaus and Ridge Haven do not allow pets.
Which properties are best for families or larger groups?
Which properties are best for families or larger groups?
Helen Waldhaus and Ridge Haven each accommodate up to 10 guests in 5 bedrooms. Helen Waldhaus has a game room and an outdoor playhouse, while Ridge Haven offers mountain views and a hot tub. Freedom Finder and Memory Maker each sleep up to 6 guests in 3 bedrooms.
Location & Getting Around
Do I need a car?
Do I need a car?
Yes. Our homes aren't within walking distance of downtown Helen, and public transportation is limited.
How close are your properties to downtown Helen?
How close are your properties to downtown Helen?
Freedom Finder, Helen Waldhaus and Ridge Haven are about 10 minutes from downtown Helen. Memory Maker is about 15 minutes away.